Shipping policy
Shipping Policy – DermaBae
At DermaBae, we are committed to delivering your order quickly, safely, and efficiently.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Time
Estimated delivery times:
-
United States: 5–10 business days
-
International: 7–15 business days
Please note that shipping times may vary depending on your location and external factors such as customs or carrier delays.
Shipping Costs
-
Standard shipping rates are calculated at checkout
-
Free shipping is available on select promotions or bundle offers
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this to monitor your delivery status in real-time.
Delays
While we strive to deliver within the estimated timeframe, delays may occasionally occur due to high demand, holidays, or unforeseen circumstances. We appreciate your patience and understanding.
Incorrect Address
Please ensure that your shipping details are correct at checkout. DermaBae is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
DermaBae is not responsible for lost or stolen packages confirmed as delivered by the carrier. If you experience any issues, please contact the shipping carrier directly.
Contact Us
If you have any questions regarding your order or shipping, feel free to contact us at:
support@dermabae.com
Note: By placing an order with DermaBae, you agree to the terms outlined in this Shipping Policy.